16-07-2025
- Business
- Wall Street Journal
Estée Lauder, a Late Digital Adopter, Makes New Push to Reach Shoppers Online
Late to embrace online retail, Estée Lauder EL -3.90%decrease; red down pointing triangle is launching a digital push under its new chief executive officer to reverse a yearslong sales slump.
When Stéphane de La Faverie took the helm in January, he announced a revamp that involved meeting customers where they are—which is, increasingly, online. The company's share price has plunged in the past few years, hurt in part by a pullback in spending by Chinese consumers.